Singapore is a food paradise, with a wide variety of cuisines and dishes to suit every taste and budget. Whether you are craving local hawker fare, international delicacies, or healthy options, you can find them all in Singapore. But sometimes, you may not have the time or energy to go out and dine at your favourite restaurant, or you may want to enjoy a cosy meal at home with your loved ones.
That’s where delivery partners come in handy. Delivery partners are online platforms that connect you with restaurants and food outlets and deliver your orders to your doorstep. They offer convenience, variety, and affordability, making them a popular choice for many Singaporeans.
But with so many delivery partners available in Singapore, how do you choose the right one for your needs? To help you out, we have compiled a list of the top 7 delivery partners for 2024, based on the following criteria:
- Speed and reliability: How fast and consistent are the delivery times and service quality?
- Range of restaurants and cuisines available: How many and what types of food options are offered by the delivery partner?
- User-friendly interface and app features: How easy and convenient is it to use the website or app, and what are the additional features that enhance the user experience?
- Customer reviews and satisfaction ratings: How satisfied are the customers with the delivery partner, and what are the common feedback and complaints?
Top 7 Delivery Partners for 2024
GrabFood is the leading delivery partner in Singapore, with over 10,000 restaurants and food outlets to choose from. You can find anything from local favourites like chicken rice and laksa to international cuisines like Japanese, Korean, and Italian. GrabFood also offers exclusive deals and discounts, as well as loyalty rewards and vouchers for frequent users. You can also track your order status and delivery time on the app, and contact the driver directly if you have any issues. GrabFood has a high customer satisfaction rating of 4.5 out of 5 stars, with most customers praising the fast and reliable service, and the wide range of food options. However, some customers have complained about the high delivery fees and the occasional missing or wrong orders.
Foodpanda is another popular delivery partner in Singapore, with over 8,000 restaurants and food outlets to choose from. You can find a variety of cuisines and dishes, from halal and vegetarian, to desserts and drinks. Foodpanda also offers free delivery for selected restaurants and low delivery fees for others. You can also enjoy discounts and promotions, as well as cashback and rewards for using the app. You can also track your order status and delivery time on the app, and contact customer service if you have any issues. Foodpanda has a good customer satisfaction rating of 4 out of 5 stars, with most customers appreciating the low delivery fees, and the user-friendly app. However, some customers have complained about the long delivery times and the poor customer service.
Deliveroo is a delivery partner that specializes in premium and quality food, with over 4,000 restaurants and food outlets to choose from. You can find a range of cuisines and dishes, from fine dining and gourmet, to healthy and organic. Deliveroo also offers free delivery for orders above $18 and a flat delivery fee of $3 for orders below $18. You can also enjoy discounts and deals, as well as loyalty rewards and perks for using the app. You can also track your order status and delivery time on the app, and contact customer service if you have any issues. Deliveroo has a decent customer satisfaction rating of 3.5 out of 5 stars, with most customers liking the quality and variety of food, and the free delivery option. However, some customers have complained about the high minimum order value and the limited availability of restaurants and cuisines.
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WhyQ:
WhyQ is a delivery partner that focuses on local hawker food, with over 2,500 hawker stalls and food outlets to choose from. You can find a range of local dishes, from nasi lemak and mee goreng to rojak and cendol. WhyQ also offers low delivery fees, starting from $1.50 per order, and no minimum order value. You can also enjoy discounts and coupons, as well as cashback and rewards for using the app. You can also track your order status and delivery time on the app, and contact customer service if you have any issues. WhyQ has a fair customer satisfaction rating of 3 out of 5 stars, with most customers enjoying the affordable and authentic hawker food, and the low delivery fees. However, some customers have complained about the long delivery times, and the inconsistent quality and quantity of food.
AirAsia Food is a new delivery partner that launched in Singapore in 2021, with over 1,000 restaurants and food outlets to choose from. You can find a range of cuisines and dishes, from Asian and Western, to fusion and vegan. AirAsia Food also offers free delivery for orders above $15 and a flat delivery fee of $2.99 for orders below $15. You can also enjoy discounts and vouchers, as well as earn and redeem AirAsia BIG Points for using the app. You can also track your order status and delivery time on the app, and contact customer service if you have any issues. AirAsia Food has a low customer satisfaction rating of 2.5 out of 5 stars, with most customers complaining about the slow and unreliable service and poor customer service. However, some customers have praised the cheap and tasty food and the free delivery option.
Oddle Eats is a delivery partner that caters to the needs of restaurants and food outlets, with over 500 restaurants and food outlets to choose from. You can find a range of cuisines and dishes, from local and regional, to international and exotic. Oddle Eats also offers free delivery for orders above $60, and a variable delivery fee for orders below $60, depending on the distance and time.
You can also enjoy discounts and bundles, as well as earn and redeem Oddle Points for using the app. You can also track your order status and delivery time on the app, and contact customer service if you have any issues. Oddle Eats has a very low customer satisfaction rating of 2 out of 5 stars, with most customers complaining about the high delivery fees and the limited availability of restaurants and cuisines. However, some customers have appreciated the support and exposure for the restaurants and food outlets, and the quality and variety of food.
Bungkus SG is a delivery partner that aims to empower the community, with over 100 restaurants and food outlets to choose from. You can find a range of cuisines and dishes, from Malay and Indian to Chinese and Thai. Bungkus SG also offers free delivery for orders above $25 and a flat delivery fee of $4.99 for orders below $25. You can also enjoy discounts and giveaways, as well as support social causes and initiatives for using the app. You can also track your order status and delivery time on the app, and contact customer service if you have any issues. Bungkus SG has a very low customer satisfaction rating of 1.5 out of 5 stars, with most customers complaining about the slow and unprofessional service and poor customer service. However, some customers have praised the social and environmental impact of the delivery partner and the affordable and delicious food.
Conclusion
Delivery partners are a convenient and easy way to enjoy a variety of food options at home or anywhere you want. They offer different benefits and features, depending on your preferences and needs. However, they also have different drawbacks and limitations, depending on your expectations and requirements.
Therefore, it is important to do your research and compare the different delivery partners, before choosing the right one for you. We hope that this blog post has helped you to learn more about the top 7 delivery partners for 2024 and to make an informed decision.
5 FAQs about Singapore’s Top 7 delivery partners for 2024:
1. What are the most important factors to consider when choosing a delivery partner?
The most important factors to consider when choosing a delivery partner are delivery area, delivery speed, delivery fees, minimum order size, and customer service.
2. What are the most popular delivery partners in Singapore?
The most popular delivery partners in Singapore are Foodpanda, GrabFood, Deliveroo Oddle Eats and Bungkus SG.
3. Are there any other delivery partners that I should consider?
In addition to the delivery partners listed in the blog, you may also want to consider using pick-up services or third-party delivery services.
4. How can I save money on delivery fees?
There are a few ways to save money on delivery fees. You can try to order from restaurants that offer free delivery or have a low delivery fee. You can also try to consolidate your orders so that you only have to pay one delivery fee.
5. What is the best delivery partner for me?
The best delivery partner for you will depend on your individual needs and preferences. We encourage you to try a few different options to see which one you like best.
